Survey for Writing Operational Reports

We understand that you have requested a place in the one-day course Writing Operational Reports. To help us understand the range of needs and documents the group of employees currently on the request list for this course has, please complete the form below.

There are no right or wrong answers to these questions. We will use your feedback in our discussions with the Learning Centre to tailor our training services to your needs and to the documents you routinely write. If the group’s requirements are similar enough, the Learning Centre will contact you about as potential course date.


  1. Fill in the biographical data in “Information about you”. Note that values are required in all the fields of this section.
  2. Answer the nine questions that follow by inserting text in the boxes provided. Text is required in all of the boxes; please enter NA in any box for which you do not wish to add a comment.
  3. Select the Send button to send the information to us or the Clear button to erase your entries and start again.

Thank you for taking a few minutes to provide us with this information. Your feedback will guarantee that the course addresses your specific writing interests.

Information about you

City organization:
Email address:  
Course title:

Writing in your job

1. What is your job title? Please decribe briefly your work.

2. What percentage of your total job time do you spend writing operational reports? 

3. What kind of reports are you responsible for? For what purpose do you write these documents?

4. What do you currently do to plan for writing? Is it successful? List any problems that arise in your planning process.

Improvement areas

5. What comments or complaints do your readers–such as managers, supervisors, or customers–make about your writing? Include in detail any issues of style, grammar, and the organization of your ideas.

6. Regardless of what your readers say about your writing, what do YOU want to improve on by taking a writing course? Include things about writing that you find difficult, even if you do them well.

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