Pre-Course Survey: Writing Operational Reports

Use the form below to let us know the needs and interests you have for the upcoming session of Writing Operational Reports in which you are registered. There are no right or wrong answers to these questions. We use this information to tailor our courses to your needs.


  1. Fill in the biographical data in the “Information about you.” Note that values are required in all the fields of this section.
  2. Answer the six questions that follow by inserting text in the boxes provided. Text is required in all of the boxes; please enter NA in any box for which you do not wish to add a comment.
  3. Select the Send button to send the information to us or the Clear button to erase your entries and start again.

Thank you for taking a few minutes to provide us with this information. Your feedback will guarantee that the course addresses your specific writing interests.

Information about you

Email address

Course title:

Course start date (if known):

Writing in your job

1. What is your job function?

2. What percentage of your total job time do you spend writing operational reports?

3. Describe the operational reports that you write? For what purpose do you write these documents?

4. Describe the major parts or sections of your reports?

5. Do you have a template for your reports?



6. Do you use the computer as a writing tool? If so, for what parts of the writing process? Is your source material available on line, allowing you to cut and paste from other documents, or do you have to transcribe information manually from source information?

Improvement areas

7. What comments or complaints do your readers–such as managers, supervisors, or customers–make about your writing? Include in detail any issues of style, grammar, and the organization of your ideas.

8. Irrespective of what your readers say about your writing, what do YOU want to improve on by taking this course? Include things about writing that you find difficult, even if you do them well.

Note: If you are experiencing difficulty submitting this form, please ensure that you have completed all fields prior to submission. We also recommend enabling JavaScript and using an up-to-date version of Internet Explorer, Chrome, or Firefox.