Post-Course Evaluation: For All Writing Courses

We would like to know how the WordTask course you recently attended has affected your on-the-job writing. Your answers to the nine questions below will allow us to relate the course objectives to the improvements you have noticed in your writing. We also hope the survey gives you a chance to reflect on how, and to what degree, your writing has changed.


  1. Select the item that best fits your response to our course.
  2. Answer the nine questions that follow by inserting text in the boxes provided. Text is required in all of the boxes; please enter NA in any box for which you do not wish to add a comment.
  3. Select the Send button to send the information to us or the Clear button to erase your entries and start again.

Note: Unless you provide us with your name and email address below, your response will be anonymous and your identity untraceable.

Thank you for taking a few minutes to provide us with your feedback.

Information about you

Name (optional, but required if you want a reply from us):

Email address (optional, but required it you want a reply from us):

Company/Organization (required):

Course title (required):

Course start date (if known):

The writing process

1. Have you applied the writing process (planning, design, drafting, revision) to documents you have written since the course?


2. Have any factors in your job made the writing process difficult to apply?


3. By how much would you estimate that have you reduced the time spent on your writing assignments as a result of using the writing process?


4. Of the four phases of the writing process, which of them do you think have improved the quality of your writing? (Select as many of the four you wish.)


5. What improvements, if any, do you or your readers observe in your writing since you started applying the process? (Select as many as apply to you.)
Readers note better structure.
Readers note better style and grammar.
You now receive fewer revision comments.
You achieve desired response from your reader.
Readers act on what you write.

Comments on improvements observed:


Strategies and techniques

6. Have you had an opportunity to perform an audience analysis before starting to write?

Comments on audience analysis:

7. If yes, in what ways did this analysis change the way you write?

8. Have you been able to apply the “top-down” approach, that is, the practice of placing the central point at the beginning of the document or section of the document?

Comments on “top-down” approach:

9. Do you think your attitude toward your writing tasks has changed since taking the course? (Select as many as apply to you.)

Less overwhelmed by the task
More confident
More in control of your ideas
My attitide hasn’t changed

Comments on changed attitude toward writing:

General comments on the course or its value to your work:

Please contact me about my progress.

Telephone number (including area code and extension if required):

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