The Confidence Factor: Control Over Ideas in Workplace Writing
“For effective workplace writing skills, the unwritten objective increasingly is to free learners from their own sense of limitation, sometimes an outright fear and loathing of writing. Beneath the mechanics of grammar, style, and structure lies the very human struggle to gain control over ideas and the confidence to advance them to a reader–without the anxiety and toil remembered from school days.” Read more>>

Beyond Letter Perfect
“There was a time when writing training was based on improving grammar and style, to communicate ideas with graceful words. While good writing still has these goals, two recent events have changed the way we train people to write in the modern workplace: the information revolution and the stress upon a quality-first business process.” Read more>>