Our Instructors

All of our instructors have been personally trained in the WordTask writing process by Dr. Stephen de Paul, the company’s founder and president. Beyond their expertise in writing, these professionals are on our team because each has a genuine and proven aptitude for training in today’s workplace.

The WordTask approach is effective not only because it’s a tried-and-true method, but also because these instructors know how to work with people in the training room to apply that method to their needs:

Stephen de Paul, Ph.D., has worked with technical and administrative documentation since 1985. He founded WordTask Information Strategies in 1991, and has helped clients in the private and public sectors with their communications skills and processes. He has also taught part time in the Department of English at the University of Ottawa.




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Elizabeth Sabbagh, B.A., OCELT, a certified instructor of English as a second language, has taught English literacy and writing to a wide range of learners since 1994. She brings to the classroom an extensive knowledge of English grammar and workplace writing, acquired through both a background in linguistics and real-world experience working in a variety of corporate and government settings.




Elizabeth Gowan , M.Ed., is a professional facilitator with extensive experience in business writing, presentation skills, and other workplace communication. She is an expert in curriculum design, with experience in analyzing audience needs and in developing and designing high-quality learning resources. She also brings to WordTask her talents as an instructor in providing interactive classroom and online learning. Elizabeth understands and applies adult learning principles and cultural competency to achieve best results. She is an engaging instructor who makes learning interesting and links theory to application.

Pamela Levac , M.Sc., brings her skills as a French-language educator, writer, editor, and translator to her role as a WordTask instructor. She also has expertise in curriculum development. She uses her long-time experience in teaching writing to French-as-a-second-language clients in the federal public service to apply the WordTask writing process to government press releases, speeches, media advisories and other internal documents.




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Jeffrey Richardson, M.A., has worked as a freelance writer since 1983, and has taught writing since 1989. Mr. Richardson has extensive experience in teaching our writing curriculum to varied target populations, including hardware and software designers, finance personnel, medical and scientific researchers, and a diverse range of public sector employees. His perspective on persuasive and clear business writing supplements the WordTask training approach for effective business communication.



Margie Bermel, training coordinator, has been with WordTask since 1996. She works with our clients on the planning and scheduling of courses. Margie is the primary contact for our clients for all matters of registration and customer service.