Pre-Course Needs Assessment: Generic Participants

Your organization is considering several WordTask writing courses. To assist in the determination of a specific course or set of courses, please use the form below to let us know the needs and interests you have for training in writing skills.

There are no right or wrong answers to these questions. We will use your feedback in our discussions with your organization to tailor our training services to your needs and to the documents you routinely write.


  1. Fill in the biographical data in “Information about you”. Note that values are required in all the fields of this section.
  2. Answer the nine questions that follow by inserting text in the boxes provided. Text is required in all of the boxes; please enter NA in any box for which you do not wish to add a comment.
  3. Select the Send button to send the information to us or the Clear button to erase your entries and start again.

Thank you for taking a few minutes to provide us with this information. Your feedback will guarantee that the course addresses your specific writing interests.

Information about you

Name (req’d):
Company/ Organization:
Email address (req’d):


Writing in your job

1. What is your job function?

2. What percentage of your total job time do you spend writing? Include in this percentage the time you spend writing emails of several paragraphs or longer.

3. What kind of documents are you responsible for? For what purpose do you write these documents?

4. Do you write documents that are placed on the Web? If so, what types of documents specifically do you write for the Web?

5. What do you currently do to plan for writing? Is it successful? List any problems that arise in your planning process.

6. Describe your writing process from start to finish.

7. Do you use the computer as a writing tool? If so, for what parts of the writing process? Is your source material available on line, allowing you to cut and paste from other documents, or do you have to transcribe information manually from source information?

Improvement areas

8. What comments or complaints do your readers–such as managers, supervisors, or customers–make about your writing? Include in detail any issues of style, grammar, and the organization of your ideas.

9. Irrespective of what your readers say about your writing, what do YOU want to improve on by taking a writing course? Include things about writing that you find difficult, even if you do them well.

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