USER GUIDES
THAT GET USED!

We've all seen them: so-called "user" manuals that people hate to read. These are documents whose information is difficult to locate, whose procedures are hard to follow, and whose language is often bewildering.

Avoid these dilemmas with a three-day course that gives you the conventions and the techniques to write user guides that are a pleasure to read, and that achieve the desired result of letting the reader get on with the job of using the software, assembling the hardware, or simply enjoying the product, rather than studying the manual endlessly.