With the increase in the use of mass-distribution paper documents and electronic media, such as the Web and email, business documents are now available to low-literacy readers in the public and inside our own organizations. These readers often struggle with writing that the average business reader understands easily.
This two-day course gives writers the skills to adjust their business style to the needs of low-literacy readers. Through examples and practical exercises, participants use a checklist to ensure documents for this audience are clear, uncluttered on the page or screen, and easy to read.
We recommend that participants bring to the class their own writing samples to use the checklist on their own subject matter. We can also customize the materials to include examples of your organization’s documents.
